Terms & Conditions

Welcome to Volare Bungee Fitness ("Volare")[cite: 1, 4]. By accessing our facilities[cite: 4], website[cite: 1], using the Sweet Space booking application[cite: 1], or participating in our classes, events, and adventures[cite: 1], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Bookings & Payments

1.1 Demo Classes

• Booking Process: Demo classes must be booked via the Sweet Space app link located in our social media bios (Facebook/Instagram) or directly with Adele via WhatsApp at 063 822 2275[cite: 1].
• Cost & Payment: The cost is R150 per person[cite: 1]. Bookings must be secured immediately with an upfront payment on the Sweet Space app or via EFT if booking via WhatsApp[cite: 1].
• Schedule: Demo classes take place on Saturday afternoons from 14:00 - 14:55 and 15:00 - 15:55[cite: 1].
• Capacity: Each class accommodates a maximum of 7 people; therefore, advanced booking is essential[cite: 1].

1.2 Monthly Memberships

• All active members must download the Sweet Space App to manage their membership, process payments, and reserve class sessions[cite: 1].
• A once-off Registration Fee of R200 applies to new memberships[cite: 1].
• It is highly recommended that clients attend a Demo Class prior to purchasing a monthly membership package[cite: 1].
• To formalize a membership, clients must complete and sign a Membership Information Form, an Indemnity Form, and a formal Contract[cite: 1].

1.3 Membership Packages & Terms

Standard class options are available on fixed terms (Month-to-Month, 3 Months, 6 Months, or 12 Months)[cite: 2]. Missing classes cannot be carried over, and weekend options are structured separately[cite: 1, 2]:

• Option A (8 Classes/Month): 2 classes per week (Monday to Friday)[cite: 1, 2].
• Option B (12 Classes/Month): 3 classes per week (Monday to Friday)[cite: 1, 2].
• Option C (4 Classes/Month): 1 class per week (Monday to Friday). Minimum contract starts at R480/month[cite: 1, 2].
• Option D (Weekend Classes): Saturday or Sunday specific packages are structured on a separate contract at R550 per month for 4 weekend classes[cite: 1, 2]. Saturdays are not included in weekday contracts, though weekday members may book an extra Saturday session for R180, subject to availability[cite: 1].

2. Studio Rules & Participant Obligations

2.1 Attire & Gear

• Participants must wear appropriate gym attire[cite: 1].
• Strictly No Shoes are allowed on the workout floor[cite: 1]. Participants must practice either barefoot or in non-slip grip socks[cite: 1].
• Participants are required to bring their own water bottle and a sweat towel to every class[cite: 1].

2.2 Weight Restrictions

• For safety and equipment performance standards, a strict maximum individual weight limit of 110kg applies to all participants across all adult classes, demos, and events[cite: 1].
• By agreeing to these terms, members undertake to provide accurate information regarding their weight and height, and agree to basic weight assessments at the studio's discretion for safety programming[cite: 4].

2.3 Conduct & Facility Limits

• Members are entitled to access the gym facilities solely during normal operating hours and designated class times[cite: 4].
• Private Residence Restrictions: Under no circumstances are members permitted to access the private swimming pool, braai area, or any other section of the private residence[cite: 4]. Any such access will be deemed trespassing, resulting in immediate membership termination and possible legal action[cite: 4].
• Equipment must be treated responsibly and returned to its designated location after use[cite: 4].
• Volare maintains a zero-tolerance policy for harassment, intimidation, disruptive behavior, or entering the premises under the influence of alcohol or illegal substances[cite: 4].

3. Special Events, Team Builds & Parties

• Booking Notice: Private events, corporate team builds, or birthday parties must be reserved at least 3 weeks in advance[cite: 1].
• Capacity: Private groups are capped at a maximum of 7 active participants on the bungees at one time[cite: 1]. Larger groups can be accommodated but must take turns within the scheduled timeframe[cite: 1].
• Age Restraints (Kids & Teens): Children's parties are strictly for ages 6 to 12 years old[cite: 1]. Teenagers aged 13 and older must be booked under a separate, dedicated function and cannot be mixed into a group of children aged 12 and under[cite: 1].
• Liability for Groups: Every individual participant must complete an indemnity form[cite: 1]. Alternatively, the primary event organizer may sign a Once-Off Session Booking Contract, thereby assuming full legal and financial liability for the entire group[cite: 1]. For children's parties, the organizing parents or guardians must sign the liability waiver on behalf of all minors[cite: 1].

4. Health, Liability & Indemnity

4.1 Health Questionnaire

Bungee fitness is an intense physical activity[cite: 3]. You confirm you do not suffer from any health condition that risks your safety, including but not limited to: heart conditions, unmanaged chest pain, severe dizziness/loss of balance, or bone/joint issues that could worsen through resistance training[cite: 2]. If you have answered yes to any underlying health concerns, you must consult a doctor before booking[cite: 2].

4.2 Assumption of Risk

By participating in Volare activities, you acknowledge that physical exercise carries inherent risks of injury (including strains, sprains, fractures, or more serious conditions)[cite: 3]. You voluntarily assume these risks[cite: 3, 4]. Furthermore, you acknowledge that the bungee harness systems experience natural wear and tear; you agree to assume responsibility for equipment risks and release Volare from liability arising from mechanical failure[cite: 3].

4.3 Waiver of Liability

4.4 Personal Property

Volare holds no liability for the theft, loss, or damage of any vehicles or personal items left inside vehicles parked on or near the premises[cite: 4]. All personal belongings brought into the studio are kept at the owner's risk[cite: 4].

5. Digital Policies & Privacy

5.1 Media & Photo Release

Volare classes and events are occasionally filmed, photographed, or recorded for social media and marketing use[cite: 3]. By attending, you grant Volare consent to use your likeness, image, or voice across our digital platforms and waive any claims to compensation or privacy infractions therewith[cite: 3].

5.2 Third-Party Apps & Data

Volare utilizes third-party software for scheduling and communication (such as the Sweet Space App and WhatsApp)[cite: 1, 3]. While we respect your data privacy, Volare holds no control over the independent privacy policies of these external platforms and is released from liability regarding data usage by these third-party systems[cite: 3].

6. Termination & Jurisdiction

• Volare reserves the right to terminate any membership or deny facility entry immediately, without a refund, if a member breaches these Terms and Conditions or violates posted studio rules[cite: 4].
• Any legal proceedings or disputes arising from this agreement shall be governed exclusively by the laws of the Republic of South Africa[cite: 3].